Privacy Policy

Last Updated: July 27, 2025

This Privacy Policy describes how Exams Toppers ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and services.

1. Information We Collect

We collect several types of information from and about users of our platform:

1.1 Personal Information

When you register for an account or update your profile, we may collect:

  • Contact information (name, email address, phone number)
  • Educational information (school/institution, grade/class, subjects of interest)
  • Profile pictures and other information you choose to provide
  • Authentication information (password and security questions)

1.2 Usage Data

We automatically collect information about your interaction with our platform:

  • Test scores and performance metrics
  • Questions attempted and answers submitted
  • Time spent on tests and individual questions
  • Features and pages accessed
  • Device information (browser type, operating system, device type)
  • IP address and approximate location based on IP address

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our educational services
  • Creating and managing your account
  • Processing payments and subscriptions
  • Generating personalized learning recommendations
  • Analyzing usage patterns to enhance user experience
  • Communicating with you about your account, updates, and educational content
  • Responding to your inquiries and support requests
  • Ensuring the security and integrity of our platform

3. How We Share Your Information

We may share your personal information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.2 Educational Institutions

If you are accessing our platform through a school or educational institution, we may share your performance data and usage information with authorized representatives of that institution.

3.3 Legal Requirements

We may disclose your information where required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations of our Terms and Conditions.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

These technologies help us:

  • Remember your login status and preferences
  • Understand how you use our platform
  • Improve our services and user experience
  • Protect against fraudulent activity

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request copies of your personal information.
  • Rectification: You can request that we correct inaccurate information about you.
  • Erasure: You can request that we delete your personal information in certain circumstances.
  • Restriction: You can request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You can request that we transfer your information to another organization or directly to you.
  • Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us.

7. Children's Privacy

Our platform is intended for educational purposes and may be used by children under the age of 13 with proper supervision and consent from parents or guardians. We collect only the information necessary to provide our educational services and comply with applicable children's privacy protection laws.

Parents or guardians can review, delete, or refuse further collection of their child's personal information by contacting us.

8. Third-Party Services

Our platform may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.